Privacy Policy

This Privacy Policy explains how Eastern Sun Trading Ltd (the “Company”, “we”, “us”) collects, uses, discloses and protects personal data of visitors and clients of the websites eastern-sun.ru and easternsunbase.ru (the “Website”). We act as the data controller for the personal data processed through the Website.

We process personal data in accordance with applicable international data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable, and other laws relevant to the jurisdictions in which we operate.

1. Personal data we collect

When you fill in a form on the Website (a request, shipping calculation, quiz or contact form), we may process the personal data you provide voluntarily:

• name;
• phone number;
• email address;
• the content of your request (product, volume, timelines, etc.).

We also automatically collect anonymised technical data — IP address, browser and device type, referral source and actions on the Website — via cookies and web-analytics tools.

2. Purposes and legal bases of processing

We process your personal data on the following legal bases under the GDPR:

• Consent — for optional cookies, analytics and marketing communications;
• Performance of a contract or steps taken at your request — to handle your enquiries, prepare quotations and calculations and support the transaction;
• Legitimate interests — to improve the Website and our services, maintain statistics and ensure security, provided your rights do not override those interests;
• Legal obligation — where processing is required to comply with applicable law.

3. Cookies and analytics

The Website uses cookies for its correct operation and for analytics. Non-essential cookies are used only with your consent, which you can give or withdraw via the cookie banner. You can also disable cookies in your browser settings, although this may affect certain functions of the Website.

4. Sharing with third parties

We do not sell your personal data. We may share it only with service providers acting on our behalf under appropriate agreements (for example, logistics partners to arrange delivery, or IT and analytics providers), and where required by law. All such recipients are bound to protect your data.

5. International data transfers

As we operate internationally, your data may be transferred to and processed in countries outside your own, including outside the European Economic Area. Where required, such transfers are carried out with appropriate safeguards (for example, standard contractual clauses) to ensure an adequate level of protection.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described above, to comply with our legal obligations, or until you withdraw your consent, whichever is shorter.

7. Your rights

Subject to applicable law, you have the right to access your personal data, request its rectification or erasure, restrict or object to its processing, request data portability, and withdraw your consent at any time. You also have the right to lodge a complaint with a competent data protection supervisory authority. To exercise your rights, contact us using the details below.

8. Data security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.

9. Contact